Return of the property (inventory of fixtures)

Return of the property (inventory of fixtures) in Switzerland

The specifics of restitution

In Switzerland, the process of returning a property varies according to local practices and cantons. In Lausanne, for example, some rental companies and landlords apply slightly different rules, particularly with regard to cleaning and the return of keys. Although the general principles of Swiss tenancy law apply everywhere, there are differences in specific expectations regarding repairs or cleanliness. In general, tenants are required to return the property in the condition in which they received it, taking into account normal wear and tear due to occupancy. However, some landlords in Lausanne are more insistent on thorough cleaning and the absence of signs of wear and tear, such as marks on the walls or the state of the floors. This can lead to discrepancies during the inventory of fixtures, as tenants may consider these demands to be excessive. It is therefore important for tenants to find out about their landlord’s specific expectations right from the start of the contract.

Objectives and challenges in Lausanne

The main purpose of the exit inventory is to protect both the lessor and the tenant. In Lausanne, the key issue is to determine whether the tenant has to finance repairs or cleaning costs. The inventory of fixtures compares the condition of the property with that recorded when the tenant moved in. The aim is to assess any deterioration or damage to the property, beyond normal wear and tear. The financial stakes are high, as the landlord can withhold all or part of the security deposit to cover repair costs. In Lausanne, many property management companies play a role in overseeing this process, to ensure the neutrality of the appraisal. Tenants need to understand these issues to avoid any surprises at the time of restitution, particularly with regard to additional costs or disputes that may arise.

Advance notice and repossession

The notice period for returning a property in Switzerland generally varies between three and six months, depending on the lease contract and local legislation. In the case of open-ended leases, this period is often three months, giving the tenant time to prepare for the handover. During this period, the tenant is required to carry out minor repairs and clean the property to return it to the agreed condition. If the tenant does not respect this notice period, or leaves the premises early, he or she may be liable for additional costs, such as unpaid rent until the property has been fully restored. The handover must also be planned with due regard to the legal deadlines for organizing the inventory of fixtures with the landlord or the management company. The tenant must also ensure that all lease documents, including the initial inventory of fixtures, are available for comparison.

Resources available to tenants

A number of resources are available to help tenants understand their rights and obligations when returning their home. Tenants’ associations offer practical guides and legal advice on preparing for the handover, including cleaning, repairs and how to document the condition of the property. Cantonal government websites also provide useful information on notice periods, local restitution standards and recourse in the event of a dispute. What’s more, many professional cleaning services offer specialized solutions to meet the requirements of the régies, guaranteeing a spotless property at the time of the inventory of fixtures. Tenants can also turn to lawyers specializing in tenancy law for personalized advice, particularly if major work or repairs are required prior to handover.

Preparing for handover

Preparing for handover: important steps

Preparing for the handover of the property requires careful attention to detail. As soon as the tenant has given notice, he or she should start planning the return of the property, taking into account any cleaning and repair obligations. The first step is to thoroughly clean every room in the property, including often overlooked areas such as windows, closets and appliances. If repairs are necessary, such as filling holes in walls or replacing small defective parts (like light switches or door handles), these should be carried out before the departure inventory. Good preparation minimizes the costs that the landlord could deduct from the security deposit. It’s also advisable to plan a repeat of the inventory, checking each room with a critical eye, to make sure everything is in order.

Cleaning and repair obligations

When returning the property, the tenant must ensure that it is clean and in a condition similar to that observed at the time of the entry inspection. Cleaning obligations often include specific tasks, such as cleaning windows, floors, appliances and sanitary facilities. If the tenant fails to comply with these expectations, the landlord can call in a cleaning company, whose costs will be deducted from the security deposit. As far as repairs are concerned, the tenant is responsible for repairing damage caused by excessive use or neglect, such as holes in walls or scratches on parquet flooring. Major repairs, such as those to heating systems or electricity, are generally the responsibility of the landlord, unless the damage is the result of fault on the part of the tenant. By preparing the property correctly, the tenant reduces the risk of having his or her security deposit withheld in whole or in part.

Pre-return documentation and photos

Documentation is essential to avoid disputes when returning the property. The tenant should take detailed photos of the property before leaving, focusing on sensitive areas such as walls, floors and equipment provided by the landlord. These photos will serve as evidence if the landlord disputes the condition of the property after departure. It is also advisable to keep all written exchanges with the landlord, particularly concerning repairs carried out during the rental period or specific arrangements made. Photographs taken during the entry inspection are also essential to prove the initial state of the property. Complete, well-organized documentation protects the tenant against accusations of unfounded damage or poor maintenance of the property.

Case law and practical examples

Case law in Switzerland shows that the courts take a strict but fair approach to housing restitution. Recent rulings remind us that the tenant is only liable for damage exceeding normal wear and tear, and that wear and tear linked to regular occupation of the property cannot give rise to deductions from the security deposit. For example, cases of illegitimate deposits withheld for simple traces of wear and tear on carpets or paintwork have been ruled in favor of tenants. In addition, case law reiterates that landlords must provide detailed proof of the costs claimed, including invoices or estimates from contractors, to justify deductions from the deposit. These rulings help to clearly define the obligations of tenants and landlords, ensuring that the restitution process is fair to both parties.

Rights and obligations of the parties during the inventory of fixtures

Tenants’ rights

Tenants’ rights during the inventory of fixtures include not only attendance during the assessment, but also the right to contest any findings they deem incorrect. If the tenant believes that some of the damage attributed is in fact normal wear and tear, they can refuse to sign the inventory report. It is advisable to document these objections with photos or videos to provide solid evidence. The tenant can also request estimates for the repairs claimed, to ensure that the amounts charged are justified. Finally, tenants have the right to request a reduction in charges if the landlord cannot provide sufficient proof of the need for repairs. Tenants’ associations in Lausanne and other cantons offer free legal advice to help tenants assert their rights during the inventory of fixtures.

The tenant’s obligations during the inventory of fixtures

Tenants have a number of legal obligations when it comes to the inventory of fixtures. First and foremost, he or she must return the property to its original state of cleanliness, as agreed in the lease contract or in the initial inventory of fixtures. Failure to do so may result in additional cleaning costs, which will be deducted from the security deposit. Secondly, the tenant must ensure that any minor repairs are carried out before the property is returned. These repairs include, for example, filling holes in walls or repairing small cracks. If these repairs are not carried out, the lessor may deduct the repair costs from the deposit. In the event of major damage, the tenant may be liable for additional costs exceeding the amount of the deposit. These obligations ensure that the property is returned in the best possible condition, avoiding disputes and unjustified deductions.

Right to compensation for work

If unplanned work disrupts enjoyment of the property during the rental period, or affects the return of the property, the tenant may be entitled to financial compensation. This may include rent reductions in the event of prolonged disruption, or reimbursements for costs incurred as a result of the work, such as additional cleaning costs or unforeseen repairs. For example, if the landlord’s work has delayed the move or caused damage to the property, the tenant can claim compensation equivalent to the loss suffered. To do this, the tenant must gather all documentary evidence (photos of the work, correspondence with the landlord, etc.) to justify his or her claim. If the landlord refuses to compensate the tenant, the latter can initiate conciliation proceedings to obtain fair compensation.

Frequent conflicts during the inventory of fixtures

Conflicts are frequent during the inventory of fixtures, especially when it comes to the notion of normal wear and tear. Some landlords may try to charge the tenant for repairs to items that are simply worn out over time, such as fading paint or worn carpets. On the other hand, the tenant may be liable for abnormal damage, such as damage caused by careless use (deep scratches on the floor, holes in the walls, etc.). Other frequent conflicts concern cleaning: some landlords deem the cleaning work carried out by the tenant to be insufficient, and call in professionals, then billing the tenant for these services. Disagreements can also arise over the withholding of the security deposit, especially if the landlord fails to provide detailed proof of repairs carried out. In such cases, it is essential that the tenant has properly documented the condition of the property and is aware of his or her rights to avoid abuse.

Contesting an inventory of fixtures

How to contest an inventory of fixtures in Lausanne

In Lausanne, if a tenant wishes to contest an inventory of fixtures, he or she must follow a specific procedure. The first step is to send a letter of protest to the landlord within a reasonable time after the inventory of fixtures, generally within a few days of receiving the keys. This letter should be detailed and include the precise reasons for the dispute, such as disagreement over responsibility for damage or excessive cleaning costs. If the landlord refuses to reconsider his demands, the tenant can refer the matter to the “autorité de conciliation des baux et loyers”, a body specializing in the resolution of rental disputes. This authority examines the evidence provided by both parties and may propose an amicable solution. If conciliation fails, the tenant can take the matter to the Leasehold Court for a binding ruling.

Gathering the necessary evidence

To effectively contest an inventory of fixtures, the tenant must gather solid evidence to support his claim. Such evidence includes photos and videos of the apartment on leaving, clearly showing the condition of the various rooms. It’s also advisable to keep copies of written exchanges with the landlord, particularly discussions about repairs and cleaning. Photographs taken at the time of the entry inspection are particularly important to show the initial state of the property, and to prove that the damage claimed by the landlord is due to normal wear and tear. If repair work has been carried out by the tenant, it is essential to keep invoices and estimates from the companies involved. These documents will be useful when contesting excessive or unjustified costs that the landlord may wish to deduct from the security deposit.

Writing a letter of protest

The letter of protest is an essential step in formalizing your disagreement with the inventory of fixtures. This letter must be written clearly and concisely, setting out precisely the points of disagreement. The tenant must explain why he or she disagrees with the conclusions of the inventory of fixtures, based on the photos and evidence he or she has gathered. It is also important to request a review of the findings, or to propose an amicable resolution, such as a reduction in the fees charged. The letter should be sent by registered post, to ensure proof of dispatch and receipt. In the absence of a response from the landlord, or in the event of a refusal, the tenant can state that he or she intends to refer the matter to the conciliation authority and then take legal action.

Recourse in the event of dispute

In the event of a persistent dispute, the tenant has several legal recourses. The first recourse is to refer the matter to the Lease Conciliation Authority, which will attempt to find an amicable solution between the parties. This procedure is often preferred and compulsory, as it is quick and inexpensive. If no solution is found, the tenant can then take the matter to the Leasehold Court, which will examine the evidence and rule on the legitimacy of the lessor’s claims. The court can order a reduction in the sums claimed, or the complete return of the security deposit if the lessor’s claims are deemed unjustified. This legal recourse ensures that the tenant’s rights are respected, and that he only pays for repairs or expenses that are actually justified.

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